Privacy Policy

At Shikshaverse, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile app, and related services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name
Email address
Phone number
Role (e.g., student, parent, teacher, admin)
School/Institution details

b. Usage Data:

Login times and activity
Device information
Browser type and IP address

c. Academic & Administrative Data:

Student performance and attendance
Class schedules and timetables
Fee transactions and payment history

2. How We Use Your Information

We use the information we collect to:

Provide and maintain the Shikshaverse platform
Customize user experience across dashboards
Respond to user inquiries and support requests
Send system notifications via SMS, Email, or WhatsApp
Improve platform features and usability
Ensure security and prevent fraud
Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Authorized school administrators and staff
Third-party service providers (e.g., payment gateways, communication APIs)
Legal authorities, if required by law

All third-party providers are obligated to maintain the confidentiality of your information.

4. Data Storage and Security

Your data is stored on secure servers and protected with industry-standard encryption and security practices. We take appropriate measures to prevent unauthorized access, disclosure, or alteration of your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and gather analytics. You can manage cookie preferences in your browser settings.

6. Children's Privacy

Shikshaverse is used by schools and may involve information about children under the age of 18. We collect such data only through authorized school accounts and with institutional consent.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Object to data processing in certain cases

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services implies acceptance of any updates.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@fuelitonline.com
Phone: +91-9783912335